Quality Healthcare for the Whole Family

Family Practice
Andrea Epplin, FNP-C		618-357-2131		Physician Info
Angie Eubanks, PA-C		618-357-2131		Physician Info
J. Gregg Fozard, M.D.		618-357-2131		Physician Info
Stephen Priebe, PA-C		618-357-2131		Physician Info
Internal Medicine
Andrew Forbes, M.D.		618-357-2131		Physician Info
Christopher Reyes, M.D.		618-357-2131		Physician Info
Pain Management
Paul Juergens		618-357-2131		Physician Info
Pediatrics
Andrew Forbes, M.D.		618-357-2131		Physician Info

From routine preventive care to minor emergencies and chronic health conditions like asthma or diabetes, our dedicated providers are here to ensure you receive the very best care and advice every time you walk through our door.

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Hours:
Appointments
Monday — Friday, 8:30 a.m. to 5:30 p.m.

Walk-In Clinic
Saturday, 8:00 a.m. to 4:00 p.m.
Sunday, 12:00 p.m. to 4:00 p.m.

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Same Day Appointments

It is our goal to provide you with high quality, convenient medical care by a carrying staff. There are times, however, that is may be difficult to get an appointment with your personal family physician on the same day as you call to the clinic to schedule an appointment. If you have a medical problem you believe requires .same day appointments., we encourage you to call as early as possible during our clinic hours to schedule an appointment with your primary provider. If your primary provider does not have an available appointment time, we encourage you to schedule an appointment with any of our providers that have an available appointment.

Cancellation of Appointments

We ask that you provide at least 24 hours advance notice to cancel any appointment. If however, due to circumstances not under your control, you are unable to keep your appointment, please let us know as soon as possible so that we may schedule another person requiring care.

Prescription Refills

Please call your pharmacy regarding refills on medication at least 72 hours in advance, to allow sufficient time for the pharmacy and your provider to receive and respond to your request before you run out of your medication.

Complaint Procedures

If you have a complaint about the Family Medical Center at Pinckneyville Community Hospital, please discuss it with the Chief Executive Officer or the Director of Quality & Risk Management, who has been designated to handle patient-related complaints.

In this facility, please contact:
Director of Quality & Risk Management at 618-357-5976
Or call the Administration office at 618-357-5901

You may also submit your complaint in writing to:
PO Box 437
Pinckneyville, IL 62274

In the event your complaint remains unresolved with the Family Medical Center at Pinckneyville Community Hospital , you may file a complaint with our accreditor: The Compliance Team, Inc. via their website (www.thecomplianceteam.org) or via phone at 1-888-291-5353.

If you are unable to resolve your complaint in this manner, contact the Illinois Department of Public Health's 24-hour, toll-free Central Complaint Registry: 800-252-4343
TTY (hearing impaired use only) 800-547-0466

Or you may write to the Department at the following address:
Illinois Department of Public Health, Division of Health Care Facilities and Programs
525 W. Jefferson Street,
Springfield, IL 62761-0001
Fax: 217-782-0382

Patient Information