All of the staff in the Emergency Department and all of the staff that took care of me while I was in the hospital did an excellent job. All were very nice, caring and and concerned. They could not do enough for me. They all went out of their way to make me comfortable. All did a wonderful job! (MD 9-10.16) (Acute Care Patient)
January 12, 2016
February 9, 2016
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August 9, 2016
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December 13, 2016 Contact: Elizabeth at
NO VISITORS are allowed on Acute Care Unit unless the patient meets the following criteria: - Pediatric patient may have one (1) parent or a designated individual.
- Patients who have a disability, confusion or dementie may have a relative or approved designated person in the room 24/7, if required.
- Accommodations will be made for families during End of Life Care
Visitors are asked to wear a mask at all times. Please use the hand sanitizer located outside the patient's room before entering and after exiting the room.
Children (visitors) under the age of 18 years old will not be allowed.
Patients presenting to the Emergency Department, Lab, Imaging, Respiratory Therapy, Specialty Clinic, Surgery, Oncology, Infusion Therapy and the Wellness Center (Therapies - physical, occupational and speech) shall be allowed one (1) visitor.
Family Medical Center patients may have one (1) visitor per patient. Exceptions to this guideline must be approved by Jackie Malinski - FMC Clinical Manager, Deb Hale - RN, or Lisa Hepburn - FMC Business Manager.
Our first priority is the safety and well-being of the patients we serve, who can be the most vulnerable to acquiring this virus.
We realize and understand the importance of support and encouragement from family and friends during the healing process; you are encouraged to reach out to your loved ones via phone, Skype, FaceTime, etc. Pinckneyville Community Hospital has tools and resources in place to help you stay connected with your loved ones, as well as to keep you informed during these visitor restrictions.
Please feel free to contact the nurse's station at 618-357-5929, for updates on your loved ones.
Call4Calm Free Text Line (Illinois Department of Human Services' Mental Health Division)
The Illinois Department of Human Services' Mental Health Division has launched a free-of-charge emotional support text line, Call4Calm, for Illinois residents experiencing stress and mental health issues related to COVID-19. Individuals who would like to speak with a mental health professional can text "TALK" to 5-5-2-0-2-0, or for Spanish, "HABLAR" to the same number: 5-5-2-0-2-0.
Call4Calm is free to use, and individuals will remain anonymous. Once a resident sends a text to the hotline, within 24 hours they will receive a call from a counselor employed by a local community mental health center to provide support.
Individuals can also text 5-5-2-0-2-0, with key words such as "unemployment" or "food" or "shelter" and will receive information on how navigate and access supports and services.
Obtaining Medical Records
If you are and PCH patient in need of a medical record please call Health Information at 618-357-5955, Monday - Friday 8 a.m. to 4 p.m., for more information and instructions on obtaining your medical records.
Pinckneyville Community Hospital COVID-19 Hotline
The 24-hour PCH COVID-19 hotline at 618-357-5915 continues to take calls from individuals with questions or concerns about potential illness or exposure. Clinicians provide the latest information and can guide each caller through the screening criteria to determine if the caller needs additional evaluation and potential testing.
Drive-Thru Testing Clinic
We have drive-thru testing now available. This testing is only for patients who have been screened and have been determined to need testing. This is not for mass public testing. We want to help in a way that is safe for all with the first step being a call to the hotline at 618-357-5915 to determine if they should receive further evaluation and meet the criteria for testing. Please understand this drive-thru option is NOT for the general public. It is in place only for those who have an order through our 24-hour hotline.
The Family Medical Center is now offering TeleHealth visits. Whether you are sheltering in place, staying at home or practicing social distance, you can still see and speak to your physician. You can visit via video chat using your smartphone, tablet or computer. Call today to schedule a visit. We want to emphasize we will not close our clinic, just providing an alternative to a traditional visit.